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Real humans. Australian hours.
We reply to every email. Pick the channel that fits — vague questions are fine, specifics get the fastest answers.
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Questions about the product, pricing, or using the research.
Within one business day.
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Buyer's agents, brokers, mortgage teams — partnership + co-branded report enquiries.
Two to three business days.
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Vulnerability reports, data-access requests (APP 12), account-deletion escalations, or anything the Privacy team needs to see.
Within 24 hours, 7 days a week.
Postal
propautopilot editorial team
PO Box tbc · Sydney NSW 2000 · Australia